CRM Archives | Vistage Research Center https://www.vistage.com/research-center/tag/crm/ Resource for Business Leadership, Coaching, and CEOs Mon, 22 Mar 2021 22:35:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.4 Why your business needs CRM — and 4 ways it will boost your sales & marketing https://www.vistage.com/research-center/customer-engagement/20210316-crm-benefits/?utm_source=rss&utm_medium=rss&utm_campaign=20210316-crm-benefits https://www.vistage.com/research-center/customer-engagement/20210316-crm-benefits/#respond Tue, 16 Mar 2021 18:26:00 +0000 https://www.vistage.com/research-center/?p=37662 As we navigate through the 2020s, all companies must look to technology for efficiency gains. Why? Because labor is expensive and not scalable while certain technologies provide increased efficiency AND better end results. Having said that, not all technologies are...

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]]> https://www.vistage.com/research-center/customer-engagement/20210316-crm-benefits/feed/ 0 Video Blog – CRM & Sales Process Management https://www.vistage.com/research-center/customer-engagement/sales/crm-sales-process-management-video-blog/?utm_source=rss&utm_medium=rss&utm_campaign=crm-sales-process-management-video-blog https://www.vistage.com/research-center/customer-engagement/sales/crm-sales-process-management-video-blog/#respond Mon, 14 Jul 2014 14:48:50 +0000 http://blog.vistage.com/?p=17253 How are you using your CRM to improve your sales process? Do you have a process that allows you to stay ahead of the trends so you can make timely decisions or are you stuck with reactionary responses when it...

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]]> https://www.vistage.com/research-center/customer-engagement/sales/crm-sales-process-management-video-blog/feed/ 0 Why Revealing Your Embarrassing Mistakes is the Fastest Way to Increase Sales https://www.vistage.com/research-center/customer-engagement/sales/why-revealing-your-embarrassing-mistakes-is-the-fastest-way-to-increase-sales/?utm_source=rss&utm_medium=rss&utm_campaign=why-revealing-your-embarrassing-mistakes-is-the-fastest-way-to-increase-sales https://www.vistage.com/research-center/customer-engagement/sales/why-revealing-your-embarrassing-mistakes-is-the-fastest-way-to-increase-sales/#respond Thu, 02 May 2013 13:00:22 +0000 http://blog.vistage.com/?p=14555 Sales are largely built on trust. The sales lead is suspicious of your company, product and any sales message you send to them. The most effective way to turn that suspicion around is to tell a story.

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]]> https://www.vistage.com/research-center/customer-engagement/sales/why-revealing-your-embarrassing-mistakes-is-the-fastest-way-to-increase-sales/feed/ 0 How to Determine Your Jumping-On Point https://www.vistage.com/research-center/business-operations/business-technology/how-to-determine-your-jumping-on-point-2/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-determine-your-jumping-on-point-2 https://www.vistage.com/research-center/business-operations/business-technology/how-to-determine-your-jumping-on-point-2/#respond Wed, 20 Feb 2013 14:00:48 +0000 http://blog.vistage.com/?p=13843 Here are key considerations that will guide you in choosing the best technology to fit your business in CRM tools and customer communications.

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]]> https://www.vistage.com/research-center/business-operations/business-technology/how-to-determine-your-jumping-on-point-2/feed/ 0 Budge Husky CEO of Coldwell Banker on Using Innovation to Connect with Customers https://www.vistage.com/research-center/personal-development/leadership-competencies/budge-husky-ceo-of-coldwell-banker-on-using-innovation-to-connect-with-customers/?utm_source=rss&utm_medium=rss&utm_campaign=budge-husky-ceo-of-coldwell-banker-on-using-innovation-to-connect-with-customers https://www.vistage.com/research-center/personal-development/leadership-competencies/budge-husky-ceo-of-coldwell-banker-on-using-innovation-to-connect-with-customers/#respond Mon, 04 Feb 2013 17:39:05 +0000 http://blog.vistage.com/?p=13672 Budge Huskey, CEO of Coldwell Banker, one of the country's most prestigious real estate franchises, discusses how innovation has played a major role in the 107 year old company, and how technology has personalized the home-buying experience.

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]]> https://www.vistage.com/research-center/personal-development/leadership-competencies/budge-husky-ceo-of-coldwell-banker-on-using-innovation-to-connect-with-customers/feed/ 0 More Sales in Less Time with Customer Relationship Management https://www.vistage.com/research-center/customer-engagement/sales/more-sales-in-less-time-with-customer-relationship-management/?utm_source=rss&utm_medium=rss&utm_campaign=more-sales-in-less-time-with-customer-relationship-management https://www.vistage.com/research-center/customer-engagement/sales/more-sales-in-less-time-with-customer-relationship-management/#respond Thu, 29 Nov 2012 17:09:03 +0000 http://blog.vistage.com/?p=12918 Staying competitive is becoming more challenging each and every day.  Every business is feeling uncertainty and stress.  Rapid changes are straining both sales organizations and the customers who buy their products and services.  How could crm software improve any of...

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]]> https://www.vistage.com/research-center/customer-engagement/sales/more-sales-in-less-time-with-customer-relationship-management/feed/ 0 Are you Managing Your Pipeline? https://www.vistage.com/research-center/business-growth-strategy/are-you-managing-your-pipeline/?utm_source=rss&utm_medium=rss&utm_campaign=are-you-managing-your-pipeline https://www.vistage.com/research-center/business-growth-strategy/are-you-managing-your-pipeline/#comments Wed, 23 May 2012 16:15:04 +0000 http://blog.vistage.com/?p=10944 We have all seen them: the caveman sales manager. They are Neanderthals, like something from a Geiko commercial. The old school sales manager comes from an age where business was primarily built from business relationships, long before the Internet and...

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]]> https://www.vistage.com/research-center/business-growth-strategy/are-you-managing-your-pipeline/feed/ 1 Simple Arithmetic Yields 10% Increase in Sales https://www.vistage.com/research-center/business-growth-strategy/simple-arithmetic-yields-10-increase-in-sales/?utm_source=rss&utm_medium=rss&utm_campaign=simple-arithmetic-yields-10-increase-in-sales https://www.vistage.com/research-center/business-growth-strategy/simple-arithmetic-yields-10-increase-in-sales/#comments Tue, 04 Oct 2011 15:08:29 +0000 http://blog.vistage.com/?p=7136 Growing revenue for established businesses can be easier than you think.  Sure, it’s great to have those breakthrough ideas – changing the packaging on an existing product to target entirely new markets or repositioning a product meant for one use...

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]]> https://www.vistage.com/research-center/business-growth-strategy/simple-arithmetic-yields-10-increase-in-sales/feed/ 9 4 Ways to Motivate Your Sales Team for High Performance https://www.vistage.com/research-center/business-leadership/4-ways-to-motivate-your-sales-team-for-high-performance/?utm_source=rss&utm_medium=rss&utm_campaign=4-ways-to-motivate-your-sales-team-for-high-performance https://www.vistage.com/research-center/business-leadership/4-ways-to-motivate-your-sales-team-for-high-performance/#comments Tue, 16 Aug 2011 15:10:55 +0000 http://blog.vistage.com/?p=6622 There is no question that managing sales people is one of the great mysteries of business ownership.  Sales people are indeed a breed of their own, one that often small business entrepreneurs struggle to understand. On a very simplistic level,...

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]]> https://www.vistage.com/research-center/business-leadership/4-ways-to-motivate-your-sales-team-for-high-performance/feed/ 6 Customer Loyalty- B2B https://www.vistage.com/research-center/customer-engagement/customer-loyalty-b2b/?utm_source=rss&utm_medium=rss&utm_campaign=customer-loyalty-b2b https://www.vistage.com/research-center/customer-engagement/customer-loyalty-b2b/#respond Mon, 18 Jul 2011 21:57:04 +0000 http://blog.vistage.com/?p=6289 Businesses often fall in the trap of thinking that because their customers are happy, that they will remain in the fold.  Global competition has brought about switching options that did not exist before the world was flattened like a pancake....

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